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		Effective Customer Care / Pat Wellington. by Wellington, Patricia. Series: Creating successMaterial type: Text; Format: print ; Literary form: Not fiction Publication details: London ; Philadelphia : Kogan Page, c2010Online access: Contributor biographical information \| Publisher description \| Table of contents only Availability: Items available for loan: Karen (1) Call number: HF5415.5 .W449 2010. Place hold Add to cart (remove)
		The Customer Rules : The 39 Essential Rules for Delivering Sensational Service / Lee Cockerell. by Cockerell, Lee. Edition: First edition.Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York : Crown Business, [2013]Availability: Items available for loan: Karen (4) Call number: HF5415.5 .C583 2013, ... Place hold Add to cart (remove)
		Entity Resolution and Information Quality / by John R. Talburt. by Talburt, John R. Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco, Calif. : Morgan Kaufmann/Elsevier, 2011Availability: Items available for loan: Karen (1) Call number: QA76.9.D343 T348 2011. Place hold Add to cart (remove)
		Managing The Customer Experience : turning customers into advocates / Shaun Smith & Joe Wheeler. by Smith, Shaun \| Wheeler, Joe. Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Boston, MA. Financial Times Prentice Hall ; Pearson Custom Publishing, 2002Availability: Not available: Checked out (1). Lists: marketing. Place hold Add to cart (remove)
		Build your customer strategy : a guide to creating profitable customer relationships / James G. Barnes. by Barnes, James G. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, N.J. : John Wiley, c2006Online access: Table of contents \| Publisher description \| Contributor biographical information Availability: Items available for loan: Nairobi (1) Call number: HF5415.5 .B36825 2006. Place hold Add to cart (remove)
		Personal Selling : achieving customer satisfaction and loyalty / Rolph E. Anderson, Alan J. Dubinsky. by Anderson, Rolph E \| Dubinsky, Alan J. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : Houghton Mifflin, c2004Availability: Items available for loan: Karen (1) Call number: HF5438.25 .A524 2004. Place hold Add to cart (remove)
		Accelerating Customer Relationships : using CRM and Relationship Technologies / Ronald S. Swift. by Swift, Ronald S. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, NJ : Prentice Hall PTR, c2000Availability: Items available for loan: Karen (1) Call number: HF5415.5 .S95 2001. Place hold Add to cart (remove)

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