Effective Customer Care / Pat Wellington.
Material type: TextSeries: Creating successPublication details: London ; Philadelphia : Kogan Page, c2010Description: xiv, 130 p. : ill. ; 22 cmISBN: 9780749460433; 9780749459970; 9780749459987 (ebk); 0749459980 (ebk)Subject(s): Customer relations | Customer services | Customer relations -- Case studies | Customer services -- Case studiesDDC classification: 658.8/12 LOC classification: HF5415.5 | .W449 2010Online resources: Contributor biographical information | Publisher description | Table of contents onlyItem type | Current library | Call number | Copy number | Status | Date due | Barcode |
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Short Loan | Karen | HF5415.5 .W449 2010 (Browse shelf(Opens below)) | 1 | Available | 013793 |
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