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Customer Care Excellence how to create an effective customer focus Sarah Cook.

by Cook, Sarah.

Edition: 5th edMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: London, Philadelphia : Kogan Page, 2008Availability: Items available for loan: Karen (2) Call number: HF5415.5 .C6635 2008, ...

Marketing Communications P.R.Smith and Jonathan Taylor An integrated approach

by Smith, P. R | Taylor, Jonathan.

Edition: 4th ed Publication details: London : Kogan Page, 2004Availability: Items available for loan: Karen (1) Call number: HF5415.3 .S65 2004.

A Handbook of Human Resource Management Practice Armstrong, Michael

by Armstrong, Michael.

Edition: 10th Ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London: Kogan Page, 2006Availability: Items available for loan: Karen (5) Call number: HF5549 .A7 2006, .., Nairobi (2) Call number: HF5549 .A7 2006, ... Not available: In transit (1).

Handbook of Sales and Marketing Management Len Rogers

by Rogers, Len.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London Kogan Page Ltd 1987Availability: Items available for loan: Karen (1) Call number: HF5438 .R64 1987.

Armstrong's Handbook of Human Resource Management Practice / Michael Armstrong.

by Armstrong, Michael, 1928- | Armstrong, Michael, 1928-. Handbook of human resource management practice.

Edition: 12th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London ; Philadelphia : Kogan Page, 2012Other title: Handbook of human resource management practice.Availability: Items available for loan: Karen (6) Call number: HF5549.17 .A76 2012, ...
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Armstrong's Handbook of Management and Leadership : A Guide to Managing for Results / Michael Armstrong.

by Armstrong, Michael, 1928- | Armstrong, Michael, 1928-. Handbook of management and leadership.

Edition: 2nd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London ; Philadelphia : Kogan Page, 2009Availability: Items available for loan: Karen (1) Call number: HD38.15 .A76 2009.

A Handbook of New Office Technology

by John Derrick | Phillip Oppenheim.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London : Kogan Page, 1982Availability: Items available for loan: Karen (1) Call number: HF5548 .D47 1982.

Strategic Human Resource Management : a guide to action / Michael Armstrong.

by Armstrong, Michael, 1928-.

Edition: 4th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London ; Philadelphia : Kogan Page, 2008Online access: Contributor biographical information | Table of contents only Availability: Items available for loan: Karen (1) Call number: HF5549 .A76 2008.

Reward management : a handbook of remuneration strategy and practice / Michael Armstrong and Helen Murlis.

by Armstrong, Michael, 1928- | Murlis, Helen | Hay Group.

Series: Reward managementEdition: Rev. 5th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London ; Philadelphia : Kogan Page, 2007Online access: Table of contents only | Publisher description | Contributor biographical information Availability: Items available for loan: Nairobi (1) Call number: HF5549.5.C67 A76 2007.

Armstrong's Handbook of Human Resource Management Practice / Michael Armstrong

by Armstrong, Michael.

Edition: 11th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London : kogan page, 2009Availability: Items available for loan: Karen (3) Call number: HF5549.17 .A76 2009, .., Mombasa (1) Call number: HF5549.17 .A76 2009.

Making sense of change management : a complete guide to the models, tools & techniques of organizational change / Esther Cameron & Mike Green.

by Cameron, Esther | Green, Mike, 1959-.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London ; Sterling, VA : Kogan Page, 2004Online access: Table of contents | Publisher description | Contributor biographical information Availability: Items available for loan: Nairobi (1) Call number: HD58.8 .C317 2004.

The New Strategic Brand Management: [electronic resource] : Advanced Insights and Strategic Thinking, fifth edition / Jean-Noel Kapferer.

by Kapferer, Jean-Noel | Books24x7, Inc.

Edition: 5th ed.Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: London ; Philadelphia : Kogan Page, 2012Online access: Click here for the electronic version (Access only for GIBS). Availability: Items available for loan: Karen (1) Call number: HD69.B7 K37 2012.

Armstrong's Essential Human Resource Management Practice : A Guide to People Management / Michael Armstrong.

by Armstrong, Michael, 1928-.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London ; Philadelphia : Kogan Page, c2010Other title: Essential human resource management practice.Online access: Contributor biographical information | Publisher description | Table of contents only Availability: Items available for loan: Mombasa (1) Call number: HF5549.17 .A758 2010.
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The Handbook of Logistics and Distribution management / Alan Rushton, Phil Croucher, Peter Baker.

by Rushton, Alan [author.] | Croucher, Phil, 1954- [author.] | Baker, Peter, 1950- [author.].

Edition: Sixth edition.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: London ; New York, NY : Kogan Page, 2017Other title: Handbook of logistics & distribution management.Availability: Items available for loan: Karen (1) Call number: HF5415.7 .R87 2017.

Humanitarian Logistics : Meeting the Challenge of Preparing for and Responding to Disasters / edited by Peter Tatham and Martin Christopher.

by Tatham, Peter [editor.] | Christopher, Martin [editor.].

Edition: Third Edition.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: London, United Kingdom : Kogan Page, 2018Copyright date: ©2018Availability: Items available for loan: Karen (2) Call number: HV553 .H855 2018, ...

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