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		Bold : How to be Brave in Business and Win [By] Shaun Smith & Andy Milligan. by Smith, Shaun. Material type: Text; Format: print ; Literary form: Not fiction Publication details: London ; Philadelphia, PA : Kogan Page, 2011Availability: No items available. Add to cart (remove)
		Managing The Customer Experience : turning customers into advocates / Shaun Smith & Joe Wheeler. by Smith, Shaun \| Wheeler, Joe. Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Boston, MA. Financial Times Prentice Hall ; Pearson Custom Publishing, 2002Availability: Not available: Checked out (1). Lists: marketing. Place hold Add to cart (remove)

The Co-operative University of Kenya