The Co-operative University of Kenya

Crisis Communication : Case Studies and Lessons Learned from International Disasters / Kjell Brataas.

By: Brataas, Kjell [author.]Material type: TextTextPublisher: New York : Routledge, 2018Edition: 1 EditionDescription: 1 online resourceContent type: text Media type: computer Carrier type: online resourceISBN: 9781315368245 (Master); 9781498751353 (WebPDF); 9781315351285 ( ePub); 9781315332246 (Mobipocket/Kindle)Subject(s): Crisis management | Emergency management | Communication in managementAdditional physical formats: Print version:: Crisis communicationDDC classification: 658.4/77 LOC classification: HD49
Contents:
Acknowledgements -- Disasters in the transportation sector -- Natural disasters -- Terror -- Introduction and models for crisis communication -- Working with the media -- Social media in crisis communication -- Internal communication don't forget your employees -- Top level communication and management priorities -- High-flying crisis communication (the special case of airlines) -- Family support and victim assistance -- Preparing for the worst -- Psychological reactions -- Additional information and further reading.
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
General book General book Karen
HD49.B73 2018 (Browse shelf(Opens below)) 1 Available 2022-7859
General book General book Karen
HD49.B73 2018 (Browse shelf(Opens below)) 2 Available 2022-7860
General book General book Karen
HD49.B73 2018 (Browse shelf(Opens below)) 3 Available 2022-7861

Includes bibliographical references and index.

Acknowledgements -- Disasters in the transportation sector -- Natural disasters -- Terror -- Introduction and models for crisis communication -- Working with the media -- Social media in crisis communication -- Internal communication don't forget your employees -- Top level communication and management priorities -- High-flying crisis communication (the special case of airlines) -- Family support and victim assistance -- Preparing for the worst -- Psychological reactions -- Additional information and further reading.

Description based on print version record and CIP data provided by publisher.

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