Crisis Communication : Case Studies and Lessons Learned from International Disasters /
Brataas, Kjell,
Crisis Communication : Case Studies and Lessons Learned from International Disasters / Kjell Brataas. - 1 Edition. - 1 online resource.
Includes bibliographical references and index.
Acknowledgements -- Disasters in the transportation sector -- Natural disasters -- Terror -- Introduction and models for crisis communication -- Working with the media -- Social media in crisis communication -- Internal communication don't forget your employees -- Top level communication and management priorities -- High-flying crisis communication (the special case of airlines) -- Family support and victim assistance -- Preparing for the worst -- Psychological reactions -- Additional information and further reading.
9781315368245 (Master) 9781498751353 (WebPDF) 9781315351285 ( ePub) 9781315332246 (Mobipocket/Kindle)
2017057230
Crisis management.
Emergency management.
Communication in management.
HD49
658.4/77
Crisis Communication : Case Studies and Lessons Learned from International Disasters / Kjell Brataas. - 1 Edition. - 1 online resource.
Includes bibliographical references and index.
Acknowledgements -- Disasters in the transportation sector -- Natural disasters -- Terror -- Introduction and models for crisis communication -- Working with the media -- Social media in crisis communication -- Internal communication don't forget your employees -- Top level communication and management priorities -- High-flying crisis communication (the special case of airlines) -- Family support and victim assistance -- Preparing for the worst -- Psychological reactions -- Additional information and further reading.
9781315368245 (Master) 9781498751353 (WebPDF) 9781315351285 ( ePub) 9781315332246 (Mobipocket/Kindle)
2017057230
Crisis management.
Emergency management.
Communication in management.
HD49
658.4/77