Hospitality Management : A Brief Introduction / Roy C. Wood.
Material type:
TextPublisher: Los Angeles : SAGE, 2015Description: 191 pages : illustrations ; 25 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9781446246948; 1446246949; 9781446246955; 1446246957Subject(s): Hospitality industry -- Management | Hotel managementDDC classification: 647/.068 | 647.94068 LOC classification: TX911.3.M27 | W667 2015| Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
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General book
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Karen | TX911.3.M27 W667 2015 (Browse shelf(Opens below)) | 1 | Available | 2022-7842 | |
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General book
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Karen | TX911.3.M27 W667 2015 (Browse shelf(Opens below)) | 2 | Available | 2022-7843 | |
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General book
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Karen | TX911.3.M27 W667 2015 (Browse shelf(Opens below)) | 3 | Available | 2022-7844 |
Includes bibliographical references (pages 156-181) and index.
Where are we going? The nature of hospitality management -- What kind of industry? Structure, strategy and the nature of the hospitality industry -- A people business? Human resources in the hospitality sector -- Is your room alright? Accommodation management in hospitality -- Are you enjoying your meal? Food and beverage management in hospitality -- Would you like to join our customer loyalty programme? Marketing and consumption in hospitality -- Can I speak to whoever's in charge? The role of management in hospitality -- So you give degrees to waiters? Hospitality management education -- Conclusion : the proof of the pudding?
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