Customer Service : skills for success / Robert W. Lucas.
Material type:
TextSeries: Connect, learn, succeedPublication details: New York : McGraw-Hill, c2012Edition: 5th edDescription: xix, 394 p. : ill. ; 26 cmISBN: 9780073397115 (pbk. : alk. paper); 0073397113 (pbk. : alk. paper)Subject(s): Customer servicesLOC classification: HF5415.5 | .L83 2012
| Item type | Current library | Call number | Vol info | Copy number | Status | Date due | Barcode |
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| Reserve | Karen | HF5415.5 .L83 2012 (Browse shelf(Opens below)) | 1 | Not for loan | 2019-0047 | ||
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Karen | HF5415.5 .L83 2012 (Browse shelf(Opens below)) | 2 | Available | 2019-0048 | ||
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Karen | HF5415.5 .L83 2012 (Browse shelf(Opens below)) | 3 | Available | 2019-0049 | ||
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Book
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Karen | HF5415.5 .L83 2012 (Browse shelf(Opens below)) | 3rd ed | 4 | Available | 2020-0462 | |
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Book
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Karen | HF5415.5 .L83 2005 (Browse shelf(Opens below)) | 3rd edition | 4 | Available | 2020-1329 | |
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Karen | HF5415.5 .L83 2005 (Browse shelf(Opens below)) | 3rd edition | 5 | Available | 2020-1330 | |
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Karen | HF5415.5 .L83 2005 (Browse shelf(Opens below)) | 3rd edition | 6 | Available | 2020-1331 | |
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General book
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Karen | HF5415.5 .L83 2005 (Browse shelf(Opens below)) | 3rd edition | 7 | Available | 2020-1332 |
Includes bibliographical references and index.
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