PART I: BUSINESS STATISTICS: INTRODUCTION AND BACKGROUND. 1. A Preview of Business Statistics. 2. Visual Description of Data. 3. Statistical Description of Data. 4. Data Collection and Sampling Methods. PART II: PROBABILITY. 5. Probability: Review of Basic Concepts. 6. Discrete Probability Distributions. 7. Continuous Probability Distributions. Part III: SAMPLING DISTRIBUTIONS AND ESTIMATION. 8. Sampling Distributions. 9. Estimation from Sample Data. PART IV: HYPOTHESIS TESTING. 10. Hypothesis Tests Involving a Sample Mean or Proportion. 11. Hypothesis Tests Involving Two Sample Means or Proportions. 12. Analysis of Variance Tests. 13. Chi-Square Applications. 14. Nonparametric Methods. Part V: REGRESSION, MODEL BUILDING, AND TIME SERIES. 15. Simple Linear Regression and Correlation. 16. Multiple Regression and Correlation. 17. Model Building. 18. Models for Time Series and Forecasting. PART VI: SPECIAL TOPICS. 19. Decision Theory. 20. Total Quality Management. 21. Ethics in Statistical Analysis and Reporting (online chapter). Appendix A: Statistical Tables. Appendix B: Selected Answers. Index. Glossary.